A list of more than 100 KPIs to measure.
Young Entrepreneur
360-Degree Feedback. Supplier Performance, Abandoned Cart Rate, Abandonment Rate, Account Churn Rate, Ad Click-Through Rate, Ad Impressions, AHT, AOV, ARPU, ATR, Average Handle Time, average order value, Average Revenue per User, Average Time to Resolve, Average Time to Response, Blog Traffic, Brand Awareness, Brand Equity, Call Abandonment Rate, Call Resolution Rate, Cart Abandonment Rate, Cash Conversion Cycle, Channel Partner Sales, Click-Through Rate, Client Onboarding Time, Code Churn Rate, Customer Acquisition Cost, Customer Acquisition Rate, Customer Churn Rate, Customer Effort Score, Customer Engagement, Customer Engagement Index, Customer Lifetime Revenue, Customer Lifetime Value, Customer Loyalty, Customer Profitability, Customer Satisfaction Score, Customer Segmentation, Customer Support Tickets, Customer Touchpoints, Daily Active Users, Daily Traffic, DAU, Debt Ratio, Delivered Emails, Direct Traffic, E-commerce Conversion Rate, Employee Feedback Participation, Employee Satisfaction, Employee Training Cost, Employee Turnover, Employee Utilization, Energy Efficiency Score, Facebook Ads Performance, First Response Time, Followers Growth Rate, Google Ads Performance, Gross Profit, Gross Revenue, Growth in Revenue, Hiring Cost, Instagram Engagement, inventory turnover, Job Applicant Conversion Rate, Key Account Growth, kpi, kpis, Lead Conversion Rate, Lead Response Time, market share, measure, Monthly Recurring Revenue, MRR, Net Promoter Score, Net Revenue, New Customer Retention Rate, NPS, Number of Referrals, On-Time Delivery, On-time Delivery Rate, Online Reviews, Operating Cash Flow, Operating Expense Ratio, Order Accuracy, Organic Traffic, Overall Equipment Effectiveness, Overhead Costs, Pageviews, Payback Period, Percentage of Revenue from New Products, Production Capacity Utilization, productivity, Profit margin, Purchase Frequency, Purchase Funnel, Quality control, Quality Defect Rate, Quick Ratio, Referral Traffic, Refund Rate, Reject Rate, Repeat Purchase Rate, Return on Assets, Return on Equity, return on investment, ROA, ROE, ROI, Sales Growth, Sales per Employee, Sales Per Square Foot, Search Engine Ranking, Search Engine Rankings, social media engagement, Staff Turnover Rate, Stock Turnover, Stock Turnover Rate, time to hire, Time to Market, Time to Resolution, Total Cost of Ownership, Total Revenue, Unique Visitors, Unit Cost, Units Sold, Upsell and Cross-Sell Rate, Upsell/Cross-sell Ratio, Usage Rate, User Acquisition Cost, User Engagement, User Retention Rate, website bounce rate, website conversion rate, website traffic, Work-Life Balance, Workforce Diversity, Workforce Productivity, Working Capital, Year-over-Year Growth, Yield, Zero Defects, Zero Harm, Zero Waste
If you checked the previous post about : KPIs, Key Performance Indicators – Explained + Examples. You might have wondered
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