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#71
Brick and Mortar Business / What if my business is failing...
Last post by admin - Jun 18, 2025, 06:56 AM10. What if my business is failing?
Admit It Fast
Don't wait for a miracle. If the numbers stink, face it head-on. Pride won't pay rent.
Talk to Other Owners
You're not alone. Every vet's been in a rough patch. Learn from them, not just Google.
Change or Close
Fix what's broken or walk away with lessons. Failing once isn't the end—quitting growth is.
Admit It Fast
Don't wait for a miracle. If the numbers stink, face it head-on. Pride won't pay rent.
Talk to Other Owners
You're not alone. Every vet's been in a rough patch. Learn from them, not just Google.
Change or Close
Fix what's broken or walk away with lessons. Failing once isn't the end—quitting growth is.
#72
Brick and Mortar Business / When is the right time to expa...
Last post by admin - Jun 18, 2025, 06:57 AM9. When is the right time to expand?
Not When You're Barely Floating
If rent makes you sweat, expansion can sink you. Grow when your systems run smooth.
Watch for Repeat Demand
Lines out the door every weekend? That's your green light. Not a gut feeling.
Have a Cash Buffer
Expansion eats money. You'll need more than hope and hustle. Stack some cash first.
Not When You're Barely Floating
If rent makes you sweat, expansion can sink you. Grow when your systems run smooth.
Watch for Repeat Demand
Lines out the door every weekend? That's your green light. Not a gut feeling.
Have a Cash Buffer
Expansion eats money. You'll need more than hope and hustle. Stack some cash first.
#73
Brick and Mortar Business / How do I reduce monthly expens...
Last post by admin - Jun 18, 2025, 06:58 AM8. How do I reduce monthly expenses?
Audit Every Bill
Phone, internet, power—check those suckers. You're probably paying for stuff you don't use.
Negotiate Everything
Vendors, landlords, service guys—every price is just a suggestion. Ask for better deals.
Use What You Already Have
Got a broom? Maybe don't hire a cleaning crew yet. Sweat equity goes far.
Audit Every Bill
Phone, internet, power—check those suckers. You're probably paying for stuff you don't use.
Negotiate Everything
Vendors, landlords, service guys—every price is just a suggestion. Ask for better deals.
Use What You Already Have
Got a broom? Maybe don't hire a cleaning crew yet. Sweat equity goes far.
#74
Brick and Mortar Business / Is cash still king?
Last post by admin - Jun 18, 2025, 06:59 AM7. Is cash still king?
King? Maybe. But Not Alone
People still use cash, but cards and phones rule now. Take everything. Don't limit your sales.
Give Options
Grandpa pays cash. Teen swipes. Mom uses her phone. Smile and take it all.
Avoid Turning Customers Away
"Sorry, we only take cash" is code for "Go buy from someone else."
King? Maybe. But Not Alone
People still use cash, but cards and phones rule now. Take everything. Don't limit your sales.
Give Options
Grandpa pays cash. Teen swipes. Mom uses her phone. Smile and take it all.
Avoid Turning Customers Away
"Sorry, we only take cash" is code for "Go buy from someone else."
#75
Brick and Mortar Business / How do I hire good employees?
Last post by admin - Jun 18, 2025, 07:00 AM6. How do I hire good employees?
Hire for Attitude, Train the Rest
Skills can be taught. A good vibe can't. Look for team players, not resumes.
Watch How They Treat People
If they ignore the janitor, don't hire them. Kindness is gold in this business.
Pay Fair and Be Clear
Nobody wants mystery wages or vague hours. Be upfront. Respect goes both ways.
Hire for Attitude, Train the Rest
Skills can be taught. A good vibe can't. Look for team players, not resumes.
Watch How They Treat People
If they ignore the janitor, don't hire them. Kindness is gold in this business.
Pay Fair and Be Clear
Nobody wants mystery wages or vague hours. Be upfront. Respect goes both ways.
#76
Brick and Mortar Business / How can I compete with big box...
Last post by Madona - Jun 18, 2025, 06:49 AM10. How can I compete with big box stores?
Be Personal
You know your customers by name. They don't. Use that to your advantage.
Specialize
Find your niche and own it. You can't beat 'em on price, so win on value.
Double Down on Service
Smile, help, care. That's your weapon. Walmart can't teach heart.
Be Personal
You know your customers by name. They don't. Use that to your advantage.
Specialize
Find your niche and own it. You can't beat 'em on price, so win on value.
Double Down on Service
Smile, help, care. That's your weapon. Walmart can't teach heart.
#77
Brick and Mortar Business / How much inventory should I ke...
Last post by Madona - Jun 18, 2025, 06:50 AM9. How much inventory should I keep?
Not Too Much
Dead stock is like spoiled milk. Keep what sells, ditch what doesn't.
Use Data, Not Gut
Check what's moving. Stop buying stuff just because you "like it."
Seasonal Is Key
If you're selling parkas in July, you've got a storage problem, not a sales one.
Not Too Much
Dead stock is like spoiled milk. Keep what sells, ditch what doesn't.
Use Data, Not Gut
Check what's moving. Stop buying stuff just because you "like it."
Seasonal Is Key
If you're selling parkas in July, you've got a storage problem, not a sales one.
#78
Brick and Mortar Business / What do I do when a customer c...
Last post by Madona - Jun 18, 2025, 06:51 AM8. What do I do when a customer complains?
Don't Get Defensive
It's not personal. Just fix the problem and stay calm. No need to argue.
Offer Something Back
A small discount or refund turns anger into loyalty. Cheap fix for a big win.
Train Staff Too
Make sure your team knows how to handle fire without pouring gas on it.
Don't Get Defensive
It's not personal. Just fix the problem and stay calm. No need to argue.
Offer Something Back
A small discount or refund turns anger into loyalty. Cheap fix for a big win.
Train Staff Too
Make sure your team knows how to handle fire without pouring gas on it.
#79
Brick and Mortar Business / How do I keep my staff motivat...
Last post by Madona - Jun 18, 2025, 06:52 AMPay Fairly
Money talks. If you underpay, they'll underperform—or walk out.
Appreciate Out Loud
Say thanks. Buy them lunch sometimes. Recognition isn't just for birthdays.
Let Them Lead
Give them small decisions. When folks feel trusted, they rise to the role.
Money talks. If you underpay, they'll underperform—or walk out.
Appreciate Out Loud
Say thanks. Buy them lunch sometimes. Recognition isn't just for birthdays.
Let Them Lead
Give them small decisions. When folks feel trusted, they rise to the role.